Job Description

Are you a car fanatic with specialized knowledge in automotive technology and service work? We’re looking for a problem-solving automotive service advisor to join our busy car dealership! Our ideal candidate has great customer service skills and can tackle everything from fielding customer concerns and scheduling appointments for our service department to make accurate calls about vehicle warranty protections. If you thrive in a multifaceted work environment that has no shortage of foot traffic, apply today! Responsibilities:

• Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more
• Oversee the schedule for service department technicians’ repairs
• Verify warranty protections, review service contract coverage, create cost estimates, and all other documentation to facilitate vehicle service work
• Relay relevant automotive technology and product knowledge to explain necessary repairs to customers scheduling service appointments
• Work with the dealership auto service porter to ensure vehicles are ready for customer pick-up

Qualifications:

• Possess a valid, state-issued driver’s license and acceptable driving record
• Previous experience working as a service technician or in a service department a plus
• Have a high school diploma or GED equivalent
• Stellar communication, organizational, and interpersonal skills are needed
• Exemplary Microsoft Office program and general computer skills are mandatory
• DealerTrack and xTime experience recommended

About Company: Oxnard Mazda is a busy multi-dealership family-owned franchise. We are located in Oxnard, CA. Our service center is here to help ensure guests enjoy many great years of driving with the vehicle they purchase from us.

Job Tags

Contract work, Work at office,

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