Job Description

Inbound Sales Representative Location North Salt Lake, UT :

Inbound Sales Representative (SDR)

Location : In-Office (North Salt Lake) Schedule : Monday - Friday, 8:00 AM - 4:30 PM Job Type : Full-Time

About Us:

At RSP Supply , we are a fast-growing leader in the industrial supply industry, delivering exceptional speed, product knowledge, and customer service to our clients. Our culture is driven by collaboration, innovation, and a strong team spirit. As we continue to expand, we're looking for motivated individuals ready to grow with us.

Job Overview:

We are seeking a customer-focused Inbound Sales Representative to join our inside sales team. You'll be the first point of contact for many customers — answering calls and chats, qualifying leads, creating quotes, and processing orders. If you love working in a fast-paced, team-oriented environment and are eager to learn, we want to hear from you!

Responsibilities:

• Answer incoming phone calls and chats professionally and promptly.
• Assist customers with placing orders, checking stock, and answering product questions.
• Use internal tools and resources to find same-spec substitute items when products are out of stock.
• Create quotes and estimates based on inbound leads and customer inquiries.
• Enter and update customer information in our CRM system (NetSuite experience is a plus, but we will train tech-savvy candidates).
• Qualify inbound leads and assign them to outbound Sales Account Representatives (SARs) for follow-up.
• Follow scripts and procedures to maintain quality and consistency.
• Maintain detailed records of customer interactions and scheduled follow-ups.
• Collaborate closely with the outbound sales team and other departments.

Qualifications:

• 1+ year of experience in sales, customer service, or a related role (preferred).
• Strong multitasking skills — you will use multiple software systems and vendor portals daily.
• Excellent written and verbal communication skills.
• Highly organized with a sharp attention to detail.
• Tech-savvy and quick to learn new systems and tools.
• Customer-first attitude with a commitment to outstanding service.
• Enjoys working collaboratively in a team environment.
• Experience with NetSuite or CRM platforms is a plus, but not required.

What We Offer:

• Competitive salary with performance-based bonuses.
• Full health and dental insurance.
• Paid Time Off (PTO).
• Opportunities for career advancement in our fast-growing company.

Additional Details:

• This is an in-office position — remote work is not available.
• Background check and drug screening required before employment.

Job Type: Full-time

Pay: $44,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• Sales: 1 year (Preferred)

Ability to Commute:

• North Salt Lake, UT 84054 (Preferred)

Ability to Relocate:

• North Salt Lake, UT 84054: Relocate before starting work (Preferred)

Work Location: In person

Job Tags

Full time, Work at office, Remote work, Relocation, Shift work, Day shift, Monday to Friday,

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